Privacy Policy

We appreciate your interest in the online offer of [MA] Music Academy Europe GmbH (hereinafter referred to as "[MA]"). The protection of your privacy is very important to us. Below we would like to inform you about the handling of personal data when using our website at www.music-academy.com. Personal data means all data that is personally accessible to you, eg name, address and e-mail address.

A. Basic information

1. Responsible

Data protection according to Art. 4 No. 7 EU General Data Protection Regulation (DS-GVO):

MA Music Academy Europe GmbH
Gerberstrasse 120
41748 Viersen

T +49 21 62 890 27 82
F +49 21 62 890 27 83
E-Mail: office@music-academy.com

Further information as well as additional legal information can be found in the section "Imprint".

[MA] is not obliged to appoint a company data protection officer.Contact for questions about data protection is available to Lars Dannenberg at T +49 (0) 21 62 - 890 27 82, ld@music-academy.com

2. Data and system security

We secure our website and systems through technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons.

In connection with accesses to our website, for data and system security purposes, data is stored on our servers for a period of time, but in principle not longer than seven days, which may allow identification (eg IP address). The processing of potentially personally identifiable data for the purpose of data and system security is based on Art. 6 para. 1 sentence 1 lit. f. DS-GVO and our legitimate interest in securing our systems and preventing abuse.

3. Principles for the storage and deletion of personal data

3.1 Personal data will only be processed for the period required to achieve the respective purpose of storage, or if so provided for in applicable laws or regulations (eg commercial or fiscal retention requirements). If a storage purpose ceases or a legally prescribed retention period expires, the personal data concerned will be routinely and in accordance with the statutory provisions deleted or their processing will be restricted (eg limited processing in the context of commercial or tax-related retention requirements).

3.2 The processing of personal data based on a legal obligation, namely the fulfillment of statutory retention obligations, is based on Art. 6 para. 1 sentence 1 lit. c DS-GMO. Insofar as personal data pursuant to Art. 6 para. 1 sentence 1 lit. f DS-GVO are processed for purposes of preserving evidence, these processing purposes are omitted after the expiration of the statutory limitation period;the statutory period of limitation is three years.

3.3 For more detailed information on specific storage and deletion periods, please refer to individual service descriptions or information in this privacy policy.

B. Visit our website

If you merely use our website for informational purposes, ie if you do not register for our newsletter or do not provide us with any other personal information, you may be able to obtain personally identifiable information that your browser transmits to our server.We also use web analytics and tracking tools as well as social media plug-ins.

1. Technical provision of the website

When you visit our website, we collect the following information that is technically necessary for us to inform you about our website and to ensure the stability and security of our online service:

  • IP address
  • Date and time of the request
  • Time Zone Difference to Greenwich Mean Time (GMT)
  • Content of the requirement (concrete page)
  • Access Status / HTTP status code
  • each transmitted amount of data
  • Website from which the request comes
  • browser
  • Operating system and its interface
  • Language and version of the browser software.

The legal basis for this collection and processing is Art. 6 (1) sentence 1 lit. f DS-GMO. Our legitimate interest lies in the provision of a functional website offer and its system security.

2. Cookies

Our website uses cookies. Cookies are small text files that are stored and stored on a computer system via an Internet browser.

Many websites and servers use cookies. Cookies often contain a so-called cookie ID. Such an ID is a unique identifier of the cookie and consists of a string that allows websites and servers to be associated with a specific Internet browser in which the cookie was stored. Such cookies make it possible to distinguish your individual browser from other internet browsers that contain other cookies. A particular internet browser can therefore be recognized and identified by a unique cookie ID.

By using cookies, we can provide you with more user-friendly services that could not be realized without the cookie setting, or only to a limited extent. The use of cookies is in the interest of providing and optimizing a functional and convenient online offer.

You can prevent the setting of cookies by setting your Internet browser or set your browser to notify you when cookies are sent.In addition, you can delete already set cookies via an internet browser or other software programs. Please keep in mind, however, that you may not be able to use all the features of our and other online services when you disable cookies in your internet browser.

3. Web analysis, online advertising

3.1 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the event of activation of IP anonymisation on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator.

The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link. in download and install: http://tools.google.com/dlpage/gaoptout?hl=de .

As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from entering this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click this link again.

This website uses Google Analytics with the extension "_anonymizeIp ()". As a result, IP addresses are processed shortened, a person-relatedness can be excluded. Insofar as the data collected about you is assigned a personal reference, it will be immediately excluded and the personal data will be deleted immediately.

We use Google Analytics to analyze and regularly improve the use of our website. With the statistics we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which Personal Information is transferred to the US, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f DS-GMO.

Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use: http://www.google.com/analytics/terms/en .html , Privacy Policy: http://www.google.com/intl/de/analytics/learn/privacy.html , and the Privacy Policy: http://www.google.com/intl/en/policies/privacy ,

3.2 Google Adsense

Our website uses the online advertising service Google AdSense, a service of Google Inc. ("Google"). Google AdSense uses so-called "cookies", text files that are stored on the user's computer and that allow an analysis of the use of the website. We are interested in showing you advertisements that may be of interest to you in order to make our website more interesting to you. For this purpose, statistical information about you, which are processed by our advertising banners, is collected. These ads can be seen by the "Google ads" reference in the ad.

Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visitor traffic on the pages of this offer. The information generated by cookies and web beacons about the use of this website (including the IP address of the users) and the delivery of advertising formats are transmitted to a Google server in the USA and stored there. This information may be shared by Google with Google affiliates. However, Google will not merge your IP address with other data you have stored.

Users can prevent the installation of Google AdSense cookies in several ways:

a) by setting the browser software accordingly;
b) by disabling interest-based ads on Google;
c) by deactivating the interest-based ads of the providers that are part of the self-regulation campaign "About Ads";
d) by permanent deactivation by a browser plug-in.

The settings under b) and c) are deleted when cookies are deleted in the browser settings.

For more information on privacy and cookies for advertising on Google AdSense, please refer to Google's Privacy Policy, in particular the following links:

http://www.google.de/policies/privacy/partners/

http://www.google.de/intl/de/policies/technologies/ads

http://support.google.com/adsense/answer/2839090

4. Social media plug-ins

We are currently using the social media plug-ins from Facebook and Twitter.

We use the so-called two-click solution. In other words, when you visit our site, no personal data is initially passed on to the providers of the plug-ins. The provider of the plug-in can be identified by the marking on the box above its initial letter or logo.We give you the opportunity to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and activate it, the plug-in provider receives the information that you have accessed the corresponding website of our online service. In addition, the data referred to in B.1 of this declaration will be transmitted. In the case of Facebook, the IP address will be anonymized immediately after collection by Facebook in Germany. By activating the plug-in, your personal data will be transferred to the plug-in provider and stored there (with US providers in the USA). Since the plug-in provider carries out the data collection, in particular via cookies, we recommend that you delete all cookies before clicking on the greyed-out box via the security settings of your browser.

We have no influence on the collected data and data processing operations, nor are we aware of the full extent of data collection, the purpose of the processing, the retention periods. We also have no information to delete the data collected by the plug-in provider.

The plug-in provider stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is carried out in particular (also for non-logged-in users) for the presentation of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the formation of these user profiles, whereby you must contact the respective plug-in provider to exercise it. Through the plug-ins we offer you the opportunity to interact with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user.The legal basis for the use of the plug-ins is Art. 6 para. 1 sentence 1 lit. f DS-GMO.

The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged into the plug-in provider, your data collected from us will be assigned directly to your existing account with the plug-in provider. If you press the activated button and z. For example, if you link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend logging out regularly after using a social network, but especially before activating the button, as this will prevent you from being assigned to your profile with the plug-in provider.

For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the privacy statements of these providers provided below. There you will also find further information about your rights and settings options for the protection of your privacy.

Addresses of the respective plug-in providers and URL with their privacy notices:

a) Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php ; For more information about data collection: http://www.facebook.com/help/186325668085084 , http://www.facebook.com/about/privacy/your-info-on-other#applications and http: //www.facebook .com / about / privacy / your-info # everyoneinfo .Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US

b) Twitter, Inc., 1355 Market St., Suite 900, San Francisco, California 94103, USA; https://twitter.com/privacy . Twitter has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US

C. Use of our services

1. Newsletter

In the case of your registration to our newsletter, we collect and process personal data for the sending of promotional information, namely information about events and special offers or actions of our house.

The registration is based on consent. Compulsory is solely your e-mail address. To register for our newsletter, we use the so-called double-opt-in procedure. This means that after you have registered, we will send you an e-mail to the e-mail address you have provided, in which we ask you to confirm that you wish to receive our newsletter via the e-mail address provided.

We use your data for the registration to the newsletter for the purpose of the delivery of our newsletter. In addition, the following data is collected during registration: IP address of the calling computer, date and time of registration. This collection and storage is done to demonstrate that effective consent has actually been given by the user and that the double-opt-in procedure has been properly performed.

The legal basis for the processing of your data for the purpose of carrying out the newsletter service forms your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DS-GMO. To the extent that the registration for our newsletter is technically documented, the legal basis is Art. 6 para. 1 sentence 1 lit. f DS-GVO, where our legitimate interests lie in the demonstrable ability to properly obtain or execute the Double-opt-in procedure.

The data collected when registering for the newsletter will only be saved as long as the subscription to the newsletter is active.Subscription to the newsletter may be terminated at any time by the affected user. For this purpose, there is a corresponding unsubscribe link in each newsletter. You are also welcome to contact us using or indicating your registered e-mail address for the newsletter; Simply use the contact details provided in this privacy policy.

2. Communication

On our website, we offer you various ways to contact us and send us messages. It is also possible to contact us by phone or e-mail.

In the case of such a contact, the data provided by you (eg your e-mail address, your name and your telephone number if necessary) are stored and processed by us to handle your request. The legal basis in this respect is Article 6 (1) lit. b and f DS-GMO. Our legitimate interests lie in the efficient and structured collection and processing of inquiries. We will delete the accumulated data after the storage is no longer required, or restrict the processing if there are legal storage requirements.

3. Live Chat

To provide the live chat function we use the software Zopim.

When visiting our website, Java Script Code from Zopim Technologies Pte Ltd, 8 Prince George's Park, Extension Block, 118407 Singapore (zopim) is reloaded. If you have activated Java Script in your browser and have not installed a Java Script Blocker, your browser may transfer personal data to zopim. For more information, see zopim's privacy policy: https://www.zopim.com/privacy.

D. Affected rights

Like to teach you about your rights under the DS-GVO as an "affected person". Thereafter, you have the following rights regarding your personal data:

  • Right to information (Article 15 (1), 2 DS-GVO)
  • Right to rectification (Art. 16 DS-GVO) or deletion (Art. 17 DS-GVO)
  • Right to restriction of processing (Article 18 of the GDPR)
  • Right to data portability (Art. 19 GDPR)
  • Right to object to processing (Article 21 of the GDPR)
  • Right of withdrawal (Article 7 (3) DS-GVO)
  • Right of appeal to a supervisory authority (Art. 77 DS-GVO) In addition, we summarize the key points of the data subjects' rights under the DS-GVO as follows, although this description does not claim to be exhaustive, but merely addresses the main features of the data subjects under the DS-GVO:
  • Right to Information (including the right to confirm and rights to data provision) The data subject has the right to ask the person responsible for a confirmation of the processing of the personal data concerned.

The data subject has the right to access personal data concerning him or her and the following information:

  • the processing purposes;
  • the categories of personal data being processed;
  • the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations;
  • if possible, the planned duration for which the personal data are stored or, if this is not possible, the criteria for determining that duration;
  • the existence of a right to rectification or erasure of the personal data concerning them, or to the restriction of processing by the controller or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • if the personal data are not collected from the data subject, all available information on the source of the data;
  • the existence of automated decision-making including profiling under Article 22 (1) and (4) DS-BER and - at least in these cases - meaningful information about the logic involved and the scope and intended impact of such processing on the data subject;
  • where personal data are transmitted to a third country or to an international organization, to be informed about the appropriate guarantees under Article 46 of the GDPR in connection with the transfer.

The data subject has the right to provide a copy of the personal data with regard to the personal data relating to him or her that is the subject of a processing.

  • Right to rectification

The data subject has the right to demand from the person responsible without delay the correction of incorrect personal data concerning him. In consideration of the purposes of the processing, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary statement.

  • Right to restriction of processing

The data subject has the right to require the controller to restrict the processing if one of the following conditions is met:

  • the accuracy of the personal data is disputed by the data subject for a period allowing the controller to verify the accuracy of the personal data;
  • the processing is unlawful and the data subject refuses to delete the personal data and instead requests the restriction of the use of the personal data;
  • the controller no longer needs the personal data for the purposes of the processing, but the data subject requires them to assert, exercise or defend legal claims; or
  • the data subject has lodged an objection to the processing pursuant to Art. 21 (1) DS-GVO, as long as it is not certain that the legitimate reasons of the person responsible outweigh those of the data subject.
  • cancellation rights

The data subject has the right, in principle and subject to the statutory necessity of data processing (see, for example, Article 17 (3) GDPR), to demand that the data subject's personal data be deleted without delay, if any of the following Reasons apply:

  • The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • The data subject revokes their consent, to which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DS-GMO and there is no other legal basis for processing.
  • According to Art. 21 para. 1 DS-GVO, the data subject objects to the processing and there are no legitimate reasons for the processing, or the data subject objects to the processing according to Art. 21 para. 2 DS-GVO on.
  • The personal data were processed unlawfully.
  • The erasure of personal data is necessary to fulfill a legal obligation under Union or national law to which the controller is subject.
  • The personal data were collected in relation to information society services offered pursuant to Art. 8 para. 1 DS-GVO.
  • Right to data portability

The data subject has the right to receive personal data relating to him or her provided to a controller in a structured, common and machine - readable format, and has the right to transfer that information to another person, without interference from the controller, to whom personal data provided, provided that the processing is based on a consent or on a contract pursuant to Art. 6 para. 1 lit. b DS-GMO is based and processing is done using automated procedures.

In exercising their right to data portability, the data subject has the right to obtain the personal data to be transferred directly from one controller to another responsible party where technically feasible.

  • Withdrawal

The data subject has the right to revoke any consent granted at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

  • Right of appeal to the supervisory authority

Any data subject shall have the right to complain to a supervisory authority, in particular in the Member State of his or her residence, place of work or place of alleged infringement, if the data subject considers that the processing of personal data concerning him / her violates this Regulation.

The responsible data protection supervisory authority is: LDI - State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia, Kavalleriestr. 2-4, 40213 Dusseldorf.

  • Separate reference to the right of objection pursuant to Art. 21 para. 1, 2 DS-GVO

You have the right at any time, for reasons that arise from your particular situation, against the processing of personal data relating to you , which, pursuant to Art. 6 para. 1 lit. e or f DS-GVO takes an objection ; this also applies to profiling based on these provisions. If you object, your personal data will no longer be processed, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms of the data subject, or the processing is for the purposes of asserting, exercising or defending legal claims.

If personal data is processed in order to operate direct mail , you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.

4. Contact

For the exercise of data subject rights as well as general questions about data protection you can contact us at any time:

MA Music Academy Europe GmbH
Gerberstrasse 120
41748 Viersen

T +49 21 62 890 27 82
F +49 21 62 890 27 83
E-mail: privacy@music-academy.com


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